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Certified Canine Services Trainers

OUR TRAINERS

Neil Mathews
NEIL MATHEWS

OWNER/TRAINER

Neil's first memory of training dogs was when he was about 12 years old. He watched a program on TV about dog training and immediately began trying these techniques on his family's Boxer, Misty. The rest, as they say, is history. Since then, Neil's love for dogs and his desire to find better ways to make the relationship between dogs and their owners the best it can be has pressed him into being the trainer he is today. Neil is a 1997 graduate of the National K-9 School for Dog Trainers in Columbus, Ohio.

 

There he completed the Master Trainers course and was certified in: 

  • Basic and Advanced Obedience

  • Breed Identification

  • Puppy Development                                                              

  • Behavior Modification 

  • Utility and Retrieval

  • Personal Protection

  • Basic Police K-9

  • Tracking

  • Scent Discrimination

  • Support Dog

Neil has been training dogs professionally for 25 years now and has personally trained over 6,000 dogs himself and has overseen the training of hundreds more. This kind of experience has given him the ability to read dogs and understand how to bring out the best in them. He also has the ability to pass this understanding on to their owners in a way that allows them to continue the training their dog received at the Certified Canine Services camp at home.
Neil opened Certified Canine Services training camp in the spring of 2000. He has been a guest on such shows as Ted and Amy in the Morning show on 93Q in Syracuse as well as many other appearances around central New York. Neil is a member of the International Association of Canine Professionals.

Rachel Mathews
RACHEL MATHEWS

OWNER/TRAINER

Growing up, Rachel could almost always be found surrounded by animals but her interest in dog training began when she was in need of a trainer for her own dog Brutus, a Rottweiler with some aggressive tendencies. Her search for help proved to be harder than she thought. No one seemed to have any idea what to do with him and the few ideas she was given didn't work well for her dog. She thought "There must be a better way of dealing with this." A few years later she was able to pursue her dream and goal of being able to better understand dog behavior and how to better communicate with dogs. Rachel's love for working with dogs and people alike makes her the great trainer that she is today. She is a 2007 graduate of National K-9 School for Dog Trainers where she also completed the Masters Trainers course and was certified in:

  • Basic and Advanced Obedience

  • Breed Identification

  • Tracking

  • Personal Protection

  • Police K-9

  • Behavior Modification

  • Scent Detection

  • Utility

  • Puppy Development

  • Assistance Dog

  • Retrieval

Rachel is also a member of the International Association of Canine Professionals and the National Dog Trainers Association. She continues to attend workshops, conferences, and seminars to continue her education in the field of dog training and behavior modification.

Brad Dawley
BRAD DAWLEY

TRAINER

When looking for trainers to join our team, we look for not just the experience, but for several personality traits that help separate a good trainer from a great one. Patience, compassion, and enthusiasm are just a few examples of the characteristics that are ideal. A combination of all of these can be hard to find, but we were lucky enough to find them all in our good friend, Brad Dawley. Brad is also a graduate of National K-9 school for dog trainers. He graduated in Feb 2017 and was certified in:              

  • Basic Obedience

  • Behavior Modification

  • Utility

  • Breed Identification

  • ​Puppy Development

 

But dogs have been a part of Brad’s life since childhood as he was always surrounded by them growing up. Having this exposure at a young age allowed him to better develop the necessary skills for training over the years. Today, he has a Pitbull-St. Bernard mix named Rudder and Vito, a Cane Corso so the training never stops for him.

In the time that Brad has been with Certified Canine, he has consistently shown the positive impacts that possessing the aforementioned qualities can have on dogs as they are being trained. In an effort to always provide our customers with the best service and for their four-legged family members, Brad will be continuously attending seminars and workshops to always be improving his practices.

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DESIREE HAYNES

TRAINER

When Desiree joined our team it was obvious she possessed a true passion and love for animals that can’t be taught. This is a characteristic that she developed as a child interacting and owning all kinds of dogs, cats, and ferrets and even rescuing and raising an armadillo! She is trustworthy, patient, kind, and has a gentle soul. We are so happy to have her on board.
Aside from her dog career, Desiree loves to spend time with her family and practice her training skills and her pitbull mix Sophia. 


Desiree is a graduate of national K-9 Professional training program. 

  • Graduated in February 2023

  • Certified Professional Trainer

  • Basic Obedience

  • Utility 

  • Behavior Modification 

  • Breed Identification

  • Puppy Development 

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TANNER SHELTRA

TRAINER

Tanner may be new to the dog training world, but not new to the responsibilities having dogs requires. Tanner has always loved animals and when he saw the opportunity to join Certified Canine Services he knew it was the job for him.  In addition to caring for the dogs, he’s very driven to learn all he can from the other trainers. Interesting fact, his family’s dog, Tyne, was trained at Certified Canine Services back when Tanner was only 7 years old. Tanner is the proud owner of a 3-year-old Yorkie/Pom named Sia 3PO.

OUR WHY
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ROBERTA TOUSANT

KENNAL ATTENDANT

Roberta has been a trusted member of Certified Canine for almost 8 years. Growing up on a farm her entire life made her a natural at understanding what it takes to take care of a kennel. She helps with sanitizing, cleaning, bathing, brushing, distributing medication when needed, potty trips, feeding, special diets, after-hours care and cuddles, and anything care related. If you’ve ever had a chance to meet her, you would know that she is passionate about what she does. At this point, we consider her family

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